*,:before,:after{box-sizing:border-box}:root{--bg:#0f1117;--bg-card:#1a1d27;--bg-input:#12151f;--bg-hover:#1e2233;--border:#2a2d3e;--border-focus:#4f6ef7;--text:#c8cde0;--text-muted:#6b7090;--text-heading:#eef0f8;--accent:#4f6ef7;--accent-hover:#3d5ce6;--accent-light:#4f6ef726;--success:#22c55e;--success-light:#22c55e26;--warning:#f59e0b;--warning-light:#f59e0b26;--danger:#ef4444;--danger-light:#ef444426;--orange:#f97316;--orange-light:#f9731626;--grey-badge:#6b728033;--grey-text:#9ca3af;--radius:8px;--radius-lg:12px;--shadow:0 4px 24px #0006}body{background:var(--bg);color:var(--text);-webkit-font-smoothing:antialiased;margin:0;font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,sans-serif;font-size:14px;line-height:1.6}#root{flex-direction:column;min-height:100vh;display:flex}h1,h2,h3{color:var(--text-heading);margin:0}h1{font-size:22px;font-weight:600}h2{font-size:18px;font-weight:600}h3{margin-bottom:8px;font-size:14px;font-weight:600}p{margin:0}a{color:var(--accent);text-decoration:none}a:hover{color:var(--accent-hover)}.app-layout{flex-direction:column;min-height:100vh;display:flex}.main-content{flex:1;width:100%;max-width:1200px;margin:0 auto;padding:32px 24px}.page-container{max-width:1100px;margin:0 auto}.full-loading{min-height:100vh;color:var(--text-muted);justify-content:center;align-items:center;font-size:16px;display:flex}.loading{text-align:center;color:var(--text-muted);padding:48px}.navbar{background:var(--bg-card);border-bottom:1px solid var(--border);z-index:100;align-items:center;gap:20px;height:60px;padding:0 24px;display:flex;position:sticky;top:0}.navbar-brand{flex-shrink:0;align-items:center;margin-right:8px;display:flex}.navbar-logo{object-fit:contain;width:auto;height:40px;display:block}.logo-text{color:var(--accent);letter-spacing:1px;font-size:16px;font-weight:800}.logo-sub{color:var(--text-muted);letter-spacing:2px;text-transform:uppercase;margin-top:2px;font-size:9px}.navbar-nav{flex:1;align-items:center;gap:4px;display:flex}.nav-link{border-radius:var(--radius);color:var(--text-muted);padding:6px 12px;font-size:13px;font-weight:500;text-decoration:none;transition:all .15s}.nav-link:hover{color:var(--text-heading);background:var(--bg-hover)}.nav-link.active{color:var(--text-heading);background:var(--accent-light)}.navbar-user{align-items:center;gap:12px;margin-left:auto;display:flex}.user-info{color:var(--text-muted);align-items:center;gap:8px;font-size:13px;display:flex}.nav-open-count{background:var(--danger-light);color:var(--danger);letter-spacing:.2px;border:1px solid #ef44444d;border-radius:20px;margin-left:8px;padding:3px 10px;font-size:11px;font-weight:700}.page-header{justify-content:space-between;align-items:center;gap:16px;margin-bottom:24px;display:flex}.page-header-centered{text-align:center;max-width:720px;margin-bottom:28px;margin-left:auto;margin-right:auto}.page-header-centered h1{margin-bottom:8px;font-size:24px}.page-subtitle{color:var(--text-muted);margin-top:4px;font-size:13px}.btn{border-radius:var(--radius);cursor:pointer;white-space:nowrap;border:1px solid #0000;justify-content:center;align-items:center;gap:6px;padding:8px 16px;font-size:13px;font-weight:500;text-decoration:none;transition:all .15s;display:inline-flex}.btn:disabled{opacity:.5;cursor:not-allowed}.btn-primary{background:var(--accent);color:#fff;border-color:var(--accent)}.btn-primary:hover:not(:disabled){background:var(--accent-hover);border-color:var(--accent-hover);color:#fff}.btn-ghost{color:var(--text-muted);border-color:var(--border);background:0 0}.btn-ghost:hover:not(:disabled){background:var(--bg-hover);color:var(--text-heading);border-color:var(--border)}.btn-danger{background:var(--danger-light);color:var(--danger);border-color:#ef44444d}.btn-danger:hover:not(:disabled){background:var(--danger);color:#fff}.btn-sm{padding:5px 10px;font-size:12px}.btn-full{width:100%}.card{background:var(--bg-card);border:1px solid var(--border);border-radius:var(--radius-lg);padding:24px}.form-card{max-width:720px;margin:0 auto}.form-group{flex-direction:column;gap:6px;margin-bottom:16px;display:flex}.form-group label{color:var(--text-muted);text-transform:uppercase;letter-spacing:.5px;font-size:12px;font-weight:600}.form-row{gap:16px;display:flex}.flex-1{flex:1}.required{color:var(--danger)}input,select,textarea{background:var(--bg-input);border:1px solid var(--border);border-radius:var(--radius);color:var(--text-heading);width:100%;padding:10px 12px;font-family:inherit;font-size:14px;transition:border-color .15s}input:focus,select:focus,textarea:focus{border-color:var(--border-focus);outline:none;box-shadow:0 0 0 3px #4f6ef71f}input::placeholder,textarea::placeholder{color:var(--text-muted)}select option{background:var(--bg-card)}textarea{resize:vertical;min-height:80px}.form-actions{justify-content:flex-end;gap:12px;padding-top:8px;display:flex}.checkbox-grid{grid-template-columns:repeat(auto-fill,minmax(140px,1fr));gap:8px;padding:4px 0;display:grid}.checkbox-label{cursor:pointer;color:var(--text);text-transform:none;letter-spacing:normal;border-radius:var(--radius);border:1px solid var(--border);background:var(--bg-input);align-items:center;gap:8px;padding:6px 10px;font-size:13px;font-weight:400;transition:all .15s;display:flex}.checkbox-label:hover{border-color:var(--accent);color:var(--text-heading)}.checkbox-label input[type=checkbox]{cursor:pointer;width:15px;height:15px;accent-color:var(--accent);flex-shrink:0}.dynamic-fields{border-radius:var(--radius-lg);background:#4f6ef70d;border:1px solid #4f6ef733;margin-bottom:16px;padding:20px}.dynamic-fields-header{margin-bottom:16px}.dynamic-fields-title{text-transform:uppercase;letter-spacing:1px;color:var(--accent);font-size:11px;font-weight:700}.dynamic-fields .form-group:last-child{margin-bottom:0}.alert{border-radius:var(--radius);margin-bottom:16px;padding:12px 16px;font-size:13px}.alert-error{background:var(--danger-light);color:var(--danger);border:1px solid #ef44444d}.login-page{justify-content:center;align-items:center;min-height:100vh;padding:24px;display:flex}.login-card{background:var(--bg-card);border:1px solid var(--border);border-radius:var(--radius-lg);width:100%;max-width:400px;box-shadow:var(--shadow);padding:40px}.login-logo{text-align:center;margin-bottom:24px}.login-logo img{width:auto;height:56px}.login-logo .logo-text{color:var(--accent);letter-spacing:2px;font-size:28px;font-weight:800;display:block}.login-logo .logo-sub{color:var(--text-muted);letter-spacing:3px;text-transform:uppercase;font-size:11px}.login-title{text-align:center;margin-bottom:4px;font-size:20px}.login-subtitle{text-align:center;color:var(--text-muted);margin-bottom:24px;font-size:13px}.login-form{flex-direction:column;gap:4px;display:flex}.status-badge,.priority-badge,.ticket-category,.badge-admin,.role-badge{letter-spacing:.3px;white-space:nowrap;border-radius:20px;align-items:center;padding:3px 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.15s;display:block}.ticket-card:hover{border-color:var(--accent);background:var(--bg-hover)}.ticket-card-header{align-items:center;gap:8px;margin-bottom:8px;display:flex}.ticket-date{color:var(--text-muted);margin-left:auto;font-size:12px}.ticket-title{color:var(--text-heading);margin-bottom:8px;font-size:15px;font-weight:500}.ticket-meta{align-items:center;gap:8px;display:flex}.has-comment{color:var(--text-muted);font-size:11px}.empty-state{text-align:center;padding:64px 32px}.empty-icon{margin-bottom:16px;font-size:48px}.empty-state h3{margin-bottom:8px}.empty-state p{color:var(--text-muted);margin-bottom:24px}.detail-card{max-width:800px;margin:0 auto}.detail-header{flex-direction:column;gap:8px;margin-bottom:16px;display:flex}.detail-badges{flex-wrap:wrap;align-items:center;gap:8px;display:flex}.detail-dates{color:var(--text-muted);font-size:12px}.detail-title{margin-bottom:4px;padding-top:4px;font-size:20px}.detail-section{border-top:1px solid 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var(--border);background:#ffffff05;padding:10px 14px;font-size:11px;font-weight:600}.admin-tickets-table td{vertical-align:middle;border-bottom:1px solid #2a2d3e80;padding:12px 14px;font-size:13px}.admin-tickets-table tr:last-child td{border-bottom:none}.admin-tickets-table tr:hover td{background:var(--bg-hover)}.ticket-title-cell{max-width:240px;color:var(--text-heading);font-weight:500}.comment-dot{color:var(--accent);vertical-align:middle;margin-left:6px;font-size:8px}.user-cell{flex-direction:column;gap:2px;display:flex}.company-tag{color:var(--text-muted);font-size:11px}.empty-table{text-align:center;color:var(--text-muted);padding:40px}.modal-overlay{z-index:200;background:#000000b3;justify-content:center;align-items:center;padding:24px;display:flex;position:fixed;inset:0}.modal{background:var(--bg-card);border:1px solid var(--border);border-radius:var(--radius-lg);width:100%;max-width:600px;max-height:90vh;box-shadow:var(--shadow);overflow-y:auto}.modal-header{border-bottom:1px solid var(--border);background:var(--bg-card);z-index:1;justify-content:space-between;align-items:center;gap:12px;padding:16px 24px;display:flex;position:sticky;top:0}.modal-header-info{flex-direction:column;gap:2px;display:flex}.modal-header h2{font-size:15px}.modal-header-date{color:var(--text-muted);font-size:11px}.modal-close{color:var(--text-muted);cursor:pointer;border-radius:var(--radius);background:0 0;border:none;padding:4px 8px;font-size:18px}.modal-close:hover{color:var(--text-heading);background:var(--bg-hover)}.modal-body{flex-direction:column;gap:16px;padding:20px 24px;display:flex}.modal-ticket-info{flex-direction:column;gap:6px;display:flex}.modal-ticket-title{color:var(--text-heading);font-size:16px;font-weight:600}.modal-user{color:var(--text-muted);font-size:13px}.modal-desc-label{color:var(--text-muted);text-transform:uppercase;letter-spacing:.5px;margin-bottom:6px;font-size:12px;font-weight:600}.modal-admin-actions{border-top:1px solid var(--border);flex-direction:column;gap:14px;padding-top:16px;display:flex}.modal-resolved-hint{border-radius:var(--radius);background:var(--success-light);color:var(--success);border:1px solid #22c55e4d;padding:10px 14px;font-size:12px}.modal-status-actions{border-top:1px solid var(--border);flex-direction:column;gap:8px;padding-top:8px;display:flex}.modal-status-label{color:var(--text-muted);text-transform:uppercase;letter-spacing:.5px;font-size:12px;font-weight:600}.status-buttons{flex-wrap:wrap;gap:8px;display:flex}.btn-status{background:var(--bg-input);border-color:var(--border);color:var(--text-muted)}.btn-status:hover{border-color:var(--accent);color:var(--accent)}.btn-status.active{background:var(--grey-badge);color:var(--grey-text);border-color:#6b728066}.status-btn-in_progress.active{background:var(--accent-light);color:var(--accent);border-color:#4f6ef766}.status-btn-resolved.active{background:var(--success-light);color:var(--success);border-color:#22c55e66}.toast{z-index:9999;border-radius:var(--radius-lg);align-items:center;gap:10px;max-width:380px;padding:14px 18px;font-size:13px;font-weight:500;animation:.25s toast-in;display:flex;position:fixed;bottom:28px;right:28px;box-shadow:0 8px 32px #00000080}@keyframes toast-in{0%{opacity:0;transform:translateY(12px)}to{opacity:1;transform:translateY(0)}}.toast-success{color:var(--success);background:#14302a;border:1px solid #22c55e66}.toast-error{color:var(--danger);background:#2d1414;border:1px solid #ef444466}.toast-icon{flex-shrink:0;font-size:15px}.toast-message{flex:1}.toast-close{cursor:pointer;color:inherit;opacity:.6;background:0 0;border:none;padding:0 0 0 4px;font-size:16px;line-height:1}.toast-close:hover{opacity:1}.badge-count{color:var(--text-muted);background:var(--bg-card);border:1px solid var(--border);border-radius:20px;padding:4px 10px;font-size:12px}.self-badge{color:var(--text-muted);font-size:11px;font-style:italic}.drawer-backdrop{z-index:200;background:#00000073;position:fixed;inset:0}.drawer{background:var(--bg-card);border-left:1px solid var(--border);z-index:201;flex-direction:column;width:100%;max-width:500px;animation:.22s drawer-in;display:flex;position:fixed;top:0;bottom:0;right:0;box-shadow:-8px 0 32px #00000080}@keyframes drawer-in{0%{transform:translate(100%)}to{transform:translate(0)}}.drawer-header{border-bottom:1px solid var(--border);flex-shrink:0;justify-content:space-between;align-items:center;padding:16px 20px;display:flex}.drawer-header-info{flex-direction:column;gap:3px;display:flex}.drawer-header h2{color:var(--text-heading);margin:0;font-size:14px;font-weight:600}.drawer-header-date{color:var(--text-muted);font-size:11px}.drawer-close{color:var(--text-muted);cursor:pointer;border-radius:var(--radius);background:0 0;border:none;flex-shrink:0;padding:4px 8px;font-size:18px;line-height:1}.drawer-close:hover{color:var(--text-heading);background:var(--bg-hover)}.drawer-body{flex-direction:column;flex:1;gap:16px;padding:20px;display:flex;overflow-y:auto}.drawer-footer{border-top:1px solid var(--border);flex-direction:column;flex-shrink:0;gap:8px;padding:16px 20px;display:flex}.drawer-section{border-top:1px solid var(--border);padding-top:16px}.drawer-section h3{text-transform:uppercase;letter-spacing:.5px;color:var(--text-muted);margin-bottom:10px;font-size:11px;font-weight:600}.drawer-ticket-title{color:var(--text-heading);margin:0;font-size:17px;font-weight:600;line-height:1.4}.drawer-ticket-user{color:var(--text-muted);margin:0;font-size:13px}.drawer-company{color:var(--text-muted)}.drawer-resolved-hint{border-radius:var(--radius);background:var(--success-light);color:var(--success);border:1px solid #22c55e4d;padding:10px 14px;font-size:12px}@media (width<=768px){.main-content{padding:20px 16px}.stats-grid{grid-template-columns:repeat(2,1fr)}.form-row{flex-direction:column}.filters{flex-wrap:wrap}.navbar{gap:12px;padding:0 16px}.navbar-user .user-info{display:none}.admin-tickets-table{overflow-x:auto}.admin-tickets-table table{min-width:600px}.extra-field-label{min-width:140px}.toast{max-width:none;bottom:16px;left:16px;right:16px}.drawer{max-width:100%}}